Welcome to PlaToVi Travel Agency (“PlaToVi,” “we,” “us,” or “our”). Please read these Terms of Service carefully before using our website (https://places-to-visit.in) or our services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any other policies referenced herein.
2. Service Description
PlaToVi provides travel-related services including but not limited to:
- Tour package bookings
- Hotel reservations
- Flight bookings
- Transportation arrangements
- Visa assistance
- Travel insurance
- Event planning services
- Guide services
3. Booking and Payments
3.1 Reservations
- All bookings are subject to availability
- Reservations are confirmed only upon receipt of required payment
- Booking confirmation will be provided via email
3.2 Payment Terms
- Deposits may be required to secure bookings
- Full payment is required by the specified due date
- Accepted payment methods include:
- Credit/Debit cards
- Bank transfers
- Other authorized payment methods
- All prices are quoted in the specified currency
- Prices may be subject to change without notice
3.3 Cancellation and Refunds
- Cancellation policies vary by service type
- Refunds are processed according to our Refund Policy
- Cancellation fees may apply
- No-shows may result in full charge
4. User Responsibilities
Users of our services agree to:
- Provide accurate and complete information
- Maintain the confidentiality of their account
- Comply with all applicable laws and regulations
- Respect local customs and regulations
- Follow tour guides’ and staff instructions
- Not engage in illegal or disruptive behavior
5. Travel Documentation
Clients are responsible for:
- Valid passports
- Required visas
- Travel insurance
- Vaccination certificates
- Any other required documentation
6. Liability and Insurance
6.1 Limitation of Liability
PlaToVi is not liable for:
- Flight delays or cancellations
- Natural disasters or force majeure events
- Personal injury or loss of property
- Third-party service provider actions
- Changes in itinerary due to circumstances beyond our control
6.2 Insurance
- Travel insurance is strongly recommended
- PlaToVi can assist in arranging travel insurance
- Clients are responsible for understanding insurance coverage
7. Privacy and Data Protection
We protect your privacy according to our Privacy Policy, which includes:
- Collection and use of personal information
- Data security measures
- Information sharing policies
- Cookie policy
- User rights regarding their data
8. Intellectual Property
- All content on our website is protected by copyright
- Company name, logo, and trademarks are proprietary
- Users may not use our intellectual property without permission
9. Third-Party Services
- We may partner with third-party service providers
- Third-party terms and conditions may apply
- We are not responsible for third-party services
10. Changes to Terms
We reserve the right to:
- Modify these terms at any time
- Update services and prices
- Change or discontinue features
- Users will be notified of significant changes
11. Travel Advisories
- Clients should check relevant travel advisories
- PlaToVi is not responsible for governmental travel restrictions
- Local conditions may affect travel plans
12. Special Requirements
Clients must inform us of:
- Medical conditions
- Dietary restrictions
- Physical limitations
- Special assistance needs
13. Photography and Marketing
- We may use photos from tours for marketing
- Clients may opt-out of photo usage
- Client privacy will be respected
14. Dispute Resolution
14.1 Governing Law
These terms are governed by Indian law.
14.2 Dispute Process
- Disputes will be resolved through negotiation
- Mediation may be used if necessary
- Legal proceedings as last resort
15. Contact Information
For questions about these terms:
- Email: [email protected]
- Phone: +91 22-2517-3581
- Address: 203, Cosmos Plaza, Near Meghraj Cinema, Thane West, Mumbai, India
16. Severability
If any provision of these terms is found invalid:
- Remaining provisions remain in effect
- Invalid provision will be modified
- Overall agreement remains intact
17. Entire Agreement
These Terms of Service constitute:
- Complete agreement between parties
- Supersede previous agreements
- Include referenced policies
18. Acknowledgment
By using our services, you acknowledge:
- Reading these terms
- Understanding your obligations
- Agreeing to comply with terms
Disclaimer
PlaToVi reserves the right to:
- Update these terms periodically
- Modify services and prices
- Refuse service to anyone
- Make changes without notice
For the latest version of our Terms of Service, please visit our website.