Contact PlaToVi – We’re Here to Help

Get in Touch

Whether you’re planning your next adventure or need assistance with an existing booking, our dedicated team is here to help. At PlaToVi, we pride ourselves on being responsive and accessible to all our clients.

Main Office

PlaToVi Travel Agency
203, Cosmos Plaza
Near Meghraj Cinema
Thane West, Mumbai
Maharashtra – 400601
India

Contact Information

General Inquiries:

Operating Hours:
Monday to Saturday: 9:00 AM – 6:00 PM (IST)
Sunday: Closed
*Holiday hours may vary

Department-Specific Contacts

Tour Packages & Reservations:

Customer Support:

Corporate & MICE:

Emergency Support (24/7):

  • Phone: +91 22-2517-3581

Quick Response Promise

  • Emails: Response within 24 hours
  • Phone Calls: Immediate during business hours
  • Emergency Line: 24/7 availability
  • Social Media: Response within 2 hours

Contact Form

[Contact Form Fields]

  • Full Name*
  • Email Address*
  • Phone Number*
  • Subject*
  • Message*
  • Preferred Contact Method
  • Best Time to Contact
  • Type of Inquiry (dropdown):
    • General Inquiry
    • Tour Package Information
    • Booking Support
    • Corporate Travel
    • Feedback/Suggestions
    • Others

Frequently Asked Questions

Q: What is your response time?
A: We aim to respond to all inquiries within 24 hours during business days.

Q: Do you offer emergency support?
A: Yes, we provide 24/7 emergency support for our clients during their travels.

Q: Can I visit your office without an appointment?
A: While walk-ins are welcome, we recommend scheduling an appointment to ensure dedicated attention from our travel experts.

Q: Do you offer virtual consultations?
A: Yes, we offer video consultations via Zoom, Skype, or WhatsApp.

Why Choose PlaToVi?

  • Dedicated Customer Support
  • Multiple Contact Channels
  • Quick Response Time
  • Professional Travel Expertise
  • 24/7 Emergency Assistance
  • Multilingual Staff (Hindi, English)