PlaToVi Travel Agency (“PlaToVi,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://places-to-visit.in) or use our services.
Information We Collect
Personal Information
We may collect:
- Name and contact details
- Passport information
- Date of birth
- Email address
- Phone number
- Billing and payment information
- Travel preferences
- Emergency contact details
- Special requirements (dietary, medical, etc.)
- Nationality
- Gender
Technical Information
We automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Cookies and usage data
- Navigation patterns
- Referral sources
How We Use Your Information
Primary Purposes:
- Process your travel bookings
- Communicate about your reservations
- Send confirmation and updates
- Process payments
- Provide customer support
- Handle emergencies
- Customize your travel experience
Additional Uses:
- Improve our services
- Send promotional offers
- Conduct market research
- Analyze website performance
- Prevent fraud
- Comply with legal obligations
- Resolve disputes
Information Sharing and Disclosure
We May Share Information With:
- Service Providers:
- Airlines
- Hotels
- Tour operators
- Transportation companies
- Insurance providers
- Payment processors
- Business Partners:
- Travel agencies
- Marketing partners
- Analytics providers
- Customer service providers
- Legal Requirements:
- Government authorities
- Law enforcement
- Court orders
- Legal processes
Data Security
We implement security measures including:
- Encryption protocols
- Secure servers
- Firewalls
- Regular security audits
- Staff training
- Access controls
- Data backup systems
Cookies and Tracking Technologies
We use:
- Essential cookies
- Analytics cookies
- Marketing cookies
- Performance cookies
- Session cookies
You can control cookies through:
- Browser settings
- Cookie preferences
- Opt-out mechanisms
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Withdraw consent
- Object to processing
- Data portability
- Lodge complaints
International Data Transfers
When we transfer data internationally:
- We ensure adequate safeguards
- Follow data protection laws
- Use approved transfer mechanisms
- Implement security measures
Children’s Privacy
- We do not knowingly collect data from children under 13
- Parental consent required for minors
- Special protections for children’s data
- Immediate deletion if discovered
Marketing Communications
Regarding promotional communications:
- Opt-in requirements
- Unsubscribe options
- Frequency of communications
- Types of marketing materials
- Preference management
Data Retention
We retain data:
- As long as necessary
- According to legal requirements
- Based on business needs
- Subject to periodic review
- With secure deletion practices
Third-Party Websites
Our policy regarding:
- External links
- Third-party services
- Integration with other platforms
- Shared information
- User responsibilities
Changes to Privacy Policy
We reserve the right to:
- Update this policy
- Notify users of changes
- Require continued acceptance
- Maintain previous versions
- Implement new protections
Contact Information
For privacy-related inquiries:
PlaToVi Travel Agency
203, Cosmos Plaza
Near Meghraj Cinema
Thane West, Mumbai
Maharashtra – 400601
India
Email: [email protected]
Phone: +91 22-2517-3581
Website: https://places-to-visit.in
Data Protection Officer
Contact our Data Protection Officer:
- Email: [DPO email]
- Phone: [DPO phone]
- Address: [DPO address]
Complaint Resolution
Process for handling privacy complaints:
- Submit formal complaint
- Investigation procedure
- Resolution timeline
- Appeal process
- External remedies
Legal Basis for Processing
We process data based on:
- Contractual necessity
- Legal obligations
- Legitimate interests
- Consent
- Public interest
- Vital interests
Specific Rights for EU Residents
Under GDPR, additional rights include:
- Right to be forgotten
- Data portability
- Automated decision making
- Consent withdrawal
- Complaint to supervisory authorities
Security Incident Response
In case of a data breach:
- Notification procedures
- Mitigation steps
- Investigation process
- Preventive measures
- Documentation
Compliance
We comply with:
- Local data protection laws
- International privacy standards
- Industry best practices
- Regulatory requirements
- Security frameworks
Acknowledgment
By using our services, you acknowledge:
- Reading this policy
- Understanding our practices
- Consenting to data collection
- Accepting our terms
- Agreeing to updates
Additional Information
For additional information about:
- Privacy practices
- Data protection
- Your rights
- Policy updates
- Specific concerns
Please contact us using the information provided above.