About PlaToVi – Your Gateway to Exceptional Travel Experiences

Our Story: Where Passion Meets Profession

PlaToVi emerged from a vision to revolutionize the way Indian travelers experience international destinations. Founded by seasoned travel industry professionals, our company has grown from a boutique travel consultancy to a comprehensive travel solutions provider, while maintaining our commitment to personalized service and cultural understanding.

Who We Are

PlaToVi is more than just a travel agency; we are your trusted partner in creating memorable travel experiences. Based in the heart of Mumbai at 203, Cosmos Plaza, Near Meghraj Cinema, Thane West, our strategic location allows us to serve clients across India while maintaining strong international partnerships.

As a licensed and fully accredited travel agency, we pride ourselves on our:

  • IATA Accreditation
  • Ministry of Tourism Recognition
  • ISO 9001:2015 Certification
  • Membership in International Travel Associations

Our Mission

To deliver exceptional travel experiences that bridge cultures, create lasting memories, and exceed our clients’ expectations through innovative solutions and unwavering commitment to service excellence.

Our Vision

To become India’s most trusted name in international travel services, recognized for our expertise, reliability, and ability to transform travel dreams into reality.

What Sets Us Apart

Cultural Expertise

Our team’s deep understanding of both Indian and international cultures ensures that every journey is culturally sensitive and enriching. We understand the unique preferences of Indian travelers, from dietary requirements to religious considerations, and ensure these are seamlessly integrated into every trip we plan.

Professional Team

Our staff includes:

  • Certified Travel Consultants
  • Destination Specialists
  • Multilingual Tour Managers (Hindi, English, and various regional languages)
  • Customer Service Experts
  • Visa Processing Specialists
  • Event Planning Professionals

Comprehensive Services

1. Luxury Tour Packages

  • Customized group tours
  • Private family packages
  • Honeymoon specials
  • Religious and pilgrimage tours
  • Adventure expeditions
  • Wellness retreats

2. Travel Solutions

  • International flight bookings
  • Premium hotel reservations
  • Visa assistance
  • Travel insurance
  • Airport transfers
  • Foreign exchange services

3. Specialized Services

  • Destination weddings
  • Corporate events and MICE
  • Educational tours
  • Medical tourism
  • Sports tourism packages
  • Photography tours

4. Additional Offerings

  • 24/7 travel assistance
  • Emergency support
  • Local guides and interpreters
  • Restaurant reservations
  • Activity bookings
  • Special occasion celebrations

Our Approach

Personalization

We understand that each traveler is unique. Our approach begins with understanding your specific needs, preferences, and dreams. We then craft a journey that perfectly aligns with your vision while adding our expert touch to enhance your experience.

Quality Assurance

Our commitment to quality is reflected in:

  • Carefully selected travel partners
  • Regularly audited service standards
  • Continuous feedback implementation
  • Updated safety protocols
  • Regular staff training
  • Modern technology integration

Customer-Centric Focus

  • Pre-travel consultation
  • Detailed trip planning
  • Real-time support during travel
  • Post-trip follow-up
  • Loyalty program benefits
  • Regular client engagement

Technology Integration

We leverage cutting-edge technology to enhance your travel experience:

  • Online booking platform
  • Mobile travel app
  • Real-time flight tracking
  • Digital documentation
  • Virtual tour previews
  • Secure payment gateway

Safety and Security

Your safety is our priority. We ensure:

  • Comprehensive travel insurance
  • 24/7 emergency assistance
  • Updated safety protocols
  • Verified accommodation partners
  • Regular safety audits
  • Emergency response team

Sustainability Commitment

We believe in responsible tourism and implement:

  • Eco-friendly travel options
  • Local community support
  • Cultural preservation initiatives
  • Sustainable tourism practices
  • Carbon offset programs
  • Environmental awareness

Our Partners

We collaborate with industry leaders:

  • International airlines
  • Luxury hotel chains
  • Ground transportation providers
  • Activity operators
  • Insurance companies
  • Tourist boards

Awards and Recognition

Our commitment to excellence has been recognized through:

  • Best Travel Agency Awards
  • Customer Service Excellence
  • Innovation in Tourism
  • Sustainable Tourism Practices
  • Digital Technology Implementation
  • Industry Leadership Recognition

Client Success Stories

Our track record speaks through:

  • 95% client satisfaction rate
  • 80% repeat customer base
  • Thousands of successful trips
  • Positive testimonials
  • Social media engagement
  • Industry recommendations

Corporate Social Responsibility

We actively participate in:

  • Community development
  • Educational initiatives
  • Environmental conservation
  • Cultural preservation
  • Skill development
  • Local tourism support

Looking Forward

As we continue to grow, our focus remains on:

  • Expanding service offerings
  • Enhancing technology solutions
  • Strengthening partner networks
  • Improving customer experience
  • Developing sustainable practices
  • Contributing to tourism industry

Connect With Us

Main Office:

203, Cosmos Plaza Near Meghraj Cinema Thane West, Mumbai India

Contact Information:

Join the PlaToVi Family

Whether you’re planning a family vacation, a honeymoon, a corporate retreat, or a solo adventure, PlaToVi is here to transform your travel dreams into reality. Our commitment to excellence, attention to detail, and passion for travel make us the perfect partner for your next journey.

Let us help you discover the world in comfort and style. Contact us today to begin planning your next extraordinary travel experience.

Our Promise

At PlaToVi, we promise to:

  • Deliver exceptional service
  • Maintain transparency
  • Ensure value for money
  • Provide reliable support
  • Create unique experiences
  • Honor our commitments